A. A rule to distribute calls that works in conjunction with CTI (Computer Telephony Integration).
B. Anyone with access to the corporate intranet on which PegaRULES Process Commander is available, can process an assignment, on a one-time or infrequent as-needed basis.
C. Anyone with internet access and the appropriate security credentials can process an assignment, on a one-time or infrequent as-needed basis.
D. Anyone accessing the World Wide Web (or an intranet) and e-mail can process an assignment, on a one-time or infrequent as-needed basis.
Ans: D

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